Delete your iCareShift account
Last updated: July 5, 2026
This page explains how to request deletion of your iCareShift account and the personal data associated with it, what we delete, and what we are required to keep.
How to request account deletion
To request that your iCareShift account and associated personal data be deleted, send an email from the email address on your account:
- Email americantrustednurses@gmail.com.
- Use the subject line "Delete my iCareShift account".
- Include the full name and email address on your account so we can verify your identity.
We verify the request comes from the account owner and complete the deletion within 30 days. We will confirm by email when it is done.
What data is deleted
When your request is processed, we delete the personal data linked to your account, including:
- Your account and profile (name, email, phone, password).
- Professional details you provided (license and certification information, work history, and uploaded documents).
- Your app activity and preferences.
What data is kept, and for how long
Some records must be retained after account deletion to meet legal, tax, payroll, and compliance obligations. These are kept only as required and are then deleted or de-identified:
| Record type | Reason kept | Retention |
|---|---|---|
| Timekeeping and shift verification records | Labor, payroll, and compliance requirements | Up to 4 years |
| Payment and tax records | Tax and financial reporting law | Up to 7 years |
| Records needed for legal claims or disputes | Legal obligation | Until the matter is resolved |
Background-check results are held by our screening provider under its own retention terms and applicable consumer-reporting law.
Deleting only some data
If you want to remove specific information without closing your account, email us at the address above and describe what you would like removed. We will honor the request subject to records we must retain by law.
Questions
For anything related to your data or this process, contact americantrustednurses@gmail.com. See also our Privacy Policy.